Royal Mail issue letter of apology following D-Day stamp mix-up


Latest Posts
Stamp Guide
Alderney postboxes
14 February 2024
Stamp Guide
Marine Mosacis from Isle of Man
31 January 2024
Stamp Guide
'Typically Dutch' cows on new stamps
24 January 2024
Stamp Guide
150th anniversary of the GSPCA
24 January 2024
Stamp Guide
Norfolk Island's Humpback whale
22 January 2024
Stamp Guide
Hong Kong postal HQ on stamps
17 January 2024
28 December 2018
Following news that Royal Mail used an incorrect image on the D-Day landing stamps planned for June 2019, Stephen Agar, Managing Director, Letters, has written a letter of apology to allaboutstamps website

The letter, issued by Royal Mail on 28 December, just hours after news of the incorrect image usage was revealed, reads as follows:

Sir or Madam,

I am writing to express my deep regret that the preview of our 2019 Special Stamps included a stamp design which was incorrectly associated with the D-Day landings. 

Content continues after advertisements

I am sincerely sorry for this mistake and the hurt it has caused, in particular to veterans and those who lost loved ones. I would like to reassure them, our people and our customers that this stamp will not be part of our set to mark the 75th anniversary of the D-Day landings.

We are asking veterans’ associations to share this message with their members. I hope to work with some of them to ensure the final stamps reflect the significance of the D-Day landings and the courage and sacrifice of those who took part.

Nonetheless, we have let you down. On behalf of Royal Mail, I would like to say again how sorry I am.

Stephen Agar
Managing Director, Letters
Royal Mail Group